Sometimes things go wrong and we want to put this right.
We’re committed to delivering the best customer service, so we take it to heart when things go wrong.
We know it can be frustrating and we’re sorry that you feel you need to complain, but we will do all that we can to put it right – after all, it’s your valuable feedback that helps us improve.
You can make a complaint by one of the following methods of contact:
Give us a call at +27 (0)11 691 9300
Email us at: complaints.za@rs.rsgroup.com
20 Indianapolis Street, Kyalami Business Park, Midrand, Gauteng, 1686.
We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.
/RS_ZA_RS_CredAcc_Page_ContactUs-Phone.jpg)
/RS_ZA_RS_CredAcc_Page_ContactUs-eMail.jpg)
/RS_ZA_RS_CredAcc_Page_ContactUs-WriteUs.jpg)