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support-index

 0:00:02.560,0:00:06.800
Here's a quick update to help you better 
understand our new stock availability messages

0:00:06.800,0:00:11.760
when shopping online. We've simplified 
hundreds of stock messages into just 15

0:00:11.760,0:00:18.080
clear datadriven messages. This gives you the 
most accurate, realtime information possible

0:00:18.080,0:00:26.320
across our range of over 800,000 products. 
In this example, we have 940 ready to ship,

0:00:26.320,0:00:33.200
which means it is available in South Africa. We 
also have 73,040 units available in our global

0:00:33.200,0:00:38.320
stock locations. When you see this message, 
it means we have stock in another location

0:00:38.320,0:00:43.600
and it can be shipped to your door in four 
to six working days. To check delivery dates,

0:00:43.600,0:00:48.000
simply click the check delivery dates button 
just above the add to basket button on the

0:00:48.000,0:00:54.000
right hand side of your screen. In this 
example, the product is sold in packs of 20.

0:00:54.000,0:00:59.760
You can increase or decrease the quantity using 
the plus and minus buttons or type in the quantity

0:00:59.760,0:01:05.440
you need. Here the amount entered is more than 
what's currently available in South Africa for

0:01:05.440,0:01:10.960
immediate shipping. So the delivery date will 
automatically update to show when the full

0:01:10.960,0:01:16.160
quantity is available from another warehouse. 
We're doing this to help reduce the number of

0:01:16.160,0:01:22.880
deliveries and minimize our environmental impact. 
If you need the 940 units that are in local stock

0:01:22.880,0:01:28.080
urgently, you can place a separate order for 
those and a second order for the balance which

0:01:28.080,0:01:33.520
will ship from the next available location. 
This helps you make faster, smarter purchasing

0:01:33.520,0:01:39.920
decisions and improves your delivery planning. 
Thank you for shopping with RS South Africa.

RS can give you advise on delivery choices and ways to manage your industrial procurement inventory. 

Our community of more than a million design engineers and students for ideas exchange and access to resources.

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