RS does not accept the return of certain items:
- Software calibrated products
- Production packaging products
- Extended range products
- Specially manufactured products
In addition, RS will not accept returned ESD sensitive devices where the integrity of the original RS ESD shielding packaging has been compromised e.g. the bag has been opened and resealed or multiple bags have been stapled together.
For further information, please contact our Customer Services Team on 011 691 9300 or on website.za@rs.rsgroup.com or learn more on how to return a product: