Ordering Methods
However you want to order, we're here to help.
Quotes Online
Manage and request your quotes online
Forward Orders
Schedule orders to be delivered on different dates
Purchasing Manager
Manage your companies buying across multiple users
Large Orders
We're always happy to negotiate on larger orders.
Production Packaging
We supply parts in industry standard packaging types
Delivery
Get your order when you want it
Product Returns
Return your purchase for a replacement or refund
My Account
Manage your order, quotes, update details and more
Account Opening
Get an RS credit account
Invoice & Payment
Keep track of all your invoices and payments
Consolidated Monthly Summary
Summarise all your RS account actvity per month
DesignSpark
Online community of technical experts and free design tools
Product Returns
Just send it back to us within 30 days
What is it?
At RS we want you to be entirely happy and satisfied with everything you buy from us. So we offer a returns guarantee.
If you're unhappy with your purchase for any reason, and return it to us, in its original condition and packaging, within 30 days of the date you received it, we'll replace it or credit your account.
What do I need to do?
- Log in
- Go to My Account
- Select the relevant order from your order history
- Choose the product you wish to return from the list by clicking the ‘Return a product’ button.
Where do I send the items I want to return?
Please make sure the items are replaced in their original packaging, packed securely and clearly labelled.
For terms and conditions, please see Section 12 'Cancellations and Returns' in our conditions of sale. It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).
If you need to return an item now
Log in to My Account
Or call us on: 086 000 7772
