Recently searched

    When things go wrong

    How to make a complaint?

    We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

    You can make a complaint by:

    • Email -
    • Phone - 011 691 9300
    • Write to: - RS South Africa, Customer Service Complaints, 20 Indianapolis Street, Kyalami Business Park, Midrand
    • We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

    If you want to review our full Complaints policy you can do so here.

    Was this page helpful?