Connected Thinking

Driving MRO Efficiency

Connected Thinking has been created by RS to provide insight for those responsible for maintaining and operating facilities. Whether you’re working in procurement, maintenance engineering, operations or health and safety, we have insight and expertise on topics related to Maintenance, Repair and Operations (MRO).

In the pages on this website, you will find articles and reports featuring sector experts sharing advice and best practice, along with thought leadership, to help provide you with expertise and practical insight to help your organisation.

Latest News:

Transportation Insights 2025

RS's latest Transportation Sector Report examines how digital transformation, sustainability initiatives, and evolving market dynamics are reshaping the industry. The report identifies key characteristics defining today's transportation landscape: fragmentation, 24/7 operations, tight timeframes, safety prioritization, and geographical unity. It outlines challenges from infrastructure constraints to skills gaps, while highlighting opportunities in modernization, digital transformation, and sustainability. The report offers a roadmap for businesses to optimize operations and drive innovation in this rapidly evolving sector.

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Featured Articles

What is MRO?

MRO stands for Maintenance, Repair and Operations, but what does that really mean?

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Insight

Strategies for managing MRO

How your supplier can support you in your search for the right solutions for your business

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Meeting the challenges of a fast moving world

How should indirect procurement respond to today’s myriad challenges?

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How to future proof your tender process

There are many challenges managing how your colleagues can buy. Find out how our solutions can help you...Tendering is about the future, not the past. The tender process is also an effective way of market testing prices and the quality of service you receive

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Case Studies

Keeping coffee flowing for a leading manufacturer

Condition monitoring can keep specialist equipment in operation for longer

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Cutting the cost of MRO purchasing

MRO processing costs can be twice the cost of the product itself, but it doesn’t have to be that way

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Delivering results for a coffee manufacturer

Condition monitoring helps identify a machine fault which leads to significant savings

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Saving time and money for a telecoms service provider

Digital solutions are increasingly helping organisations manage the MRO category to deliver cost and time savings

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Operational Efficiency

Operations and engineering are the beating heart of industry. Downtime, especially if unplanned, is the enemy of business success. The whole organisation’s future rests on the skills and commitment of these teams. Our own experienced operations people and engineers understand how vital it is to run uninterrupted processes − and we have insights to help you deliver.

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Procurement Strategy

The Indirect Procurement category of Maintenance, Repair and Operations (MRO) is always challenging. Multiple suppliers and ad hoc purchasing can make it hard to manage quality and costs. Connected Thinking is here to help you navigate these complex challenges.

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