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      Ordering Methods

      However you want to order, we're here to help.

      Quotes Online

      Manage and request your quotes online

      Forward Orders

      Schedule orders to be delivered on different dates

      Purchasing Manager

      Manage your companies buying across multiple users

      Large Orders

      We're always happy to negotiate on larger orders.

      Production Packaging

      We supply parts in industry standard packaging types

      Delivery

      Get your order when you want it

      Product Returns

      Return your purchase for a replacement or refund

      My Account

      Manage your order, quotes, update details and more

      Account Opening

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      Invoice & Payment

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      Consolidated Monthly Summary

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      DesignSpark

      Online community of technical experts and free design tools

      Product Returns

      Product Returns

      Just send it back to us within 30 days

      What is it?

      At RS we want you to be entirely happy and satisfied with everything you buy from us. So we offer a returns guarantee.

      If you're unhappy with your purchase for any reason, and return it to us, in its original condition and packaging, within 30 days of the date you received it, we'll replace it or credit your account.

      What do I need to do?

      • Log in
      • Go to My Account
      • Select the relevant order from your order history
      • Choose the product you wish to return from the list by clicking the ‘Return a product’ button.

       

      Where do I send the items I want to return?

      Please make sure the items are replaced in their original packaging, packed securely and clearly labelled.

      For terms and conditions, please see Section 12 'Cancellations and Returns' in our conditions of sale. It is your responsibility to make sure the items are securely packaged, labelled and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials).

       

      If you need to return an item now

      Log in to My Account

      Or call us on: 086 000 7772

      © RS Components (SA) P.O. Box 12182, Vorna Valley 1686, 20 Indianapolis Street, Kyalami Business Park, Kyalami, Midrand, South Africa
      Phone: +27 11 691 9300